As President & CEO Park Yoon-young of KT took office on March 31, he revealed a plan to make KT not only Korea’s representative national communications service, but also an AX platform company leading the AI era.
New KT President made the remarks in an E-mail sent to KT company members, saying, “I want to once again clarify KT’s identity and roles amid changes.”
He proposed two management axes – “solid fundamentals and secure growth.”
“A network reassured by customers, stable service quality and water-tight information security are the bases of KT’s survival,” said President Park, adding that KT will not compromise on anything in the sectors and spare necessary investments.
President Park said, “Security governance and operation systems will be overhauled more thoroughly, and IT and network infrastructure will be reexamined from scratch.”
KT will elevate safety and efficiency through operational reform based on AI and cloud native while upgrading quality to customers’ expectation levels.
Park also suggested strategies for each business. “The B2C business sector will evolve into a life-type AI service blending customers’ daily lives beyond simple communications, and customers’ experience levels will be reset through super-personalized services and media/content AX transformation, and customized services will be reinforced,” he said.
KT will strengthen “B2B AX” (Agent Experience) designed to actually solve issues of industries, such as the public sector, financial and manufacturing, built end-to-end business models encompassing consulting and operation and expand them to successful models repeating KT’s inside reform experiences, President Park said.
President Park was elected as a candidate last December and his appointment was approved at a regular shareholders’ meeting on the same day.
KT President & CEO Park Yoon-young gives words of encouragement to an official with a total sales center of KT Gunpo Tower in Gyeonggi-do on April 8. (Photos: KT)
President Park toured “KT Network and Security Control Center” in Gwacheon, Gyeonggi-do, without holding his inauguration ceremony in the afternoon of the same day.
The move may be construed as his willingness to put top management priority on the stability of the network, a pillar of communications services, and security competitiveness.
President Park gave words of encouragement to employees in 24-hour shift work and looked into major facilities and their operation situation after receiving a briefing on the KT Network and Security Control Center.
He also visited the “Security Operation Center” and “IT Integrated Control Center” to guard against cyber threats.
President Park said operating the network stably and ensuring security is a genuine starting point for restoring customer trust, and KT will be committed to fulfilling its responsibility as Korea’s representative ICT infrastructure operator by continuously ramping up field-oriented response systems in a fast and practical fashion.
KT held the 44th plenary shareholders’ meeting at KT R&D Center in Seocho-gu, Seoul, on March 32 and approved proposals, including the appointment of President Park. His term is three years.
President Park graduated from Seoul National University’s Civil Engineering Department and entered the predecessor of KT in 1992. Park has been with KT for more than 30 years.
He’s held KT’s positions, such as the head of the Corporate Business Division, the Future Business Development Group, the president of Convergence Research Institute and the Home Customer Division.
Park is evaluated to lead KT’s digital transformation by shifting its growth engines from the conventional B2C to the B2B.
Upon taking office, President Park carried out an organizational restructuring. He reduced executives by about 30 percent and replaced major department heads.
KT Senior Executive Vice President Kim Bong-keun was appointed to lead the B2B business while Senior Executive Vice President Ok Kyung-hwa was named as head of the IT sector.
Senior Executive Vice President Park Hyun-jin and Executive Vice President Kim Young-in were appointed to head the Commerce Division and the Network Division, respectively.
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